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Il y a beaucoup de dénivelés peu ou pas signalés à l’intériur de l’hôtel et surtout une marche à l’entrée de la chambre sans aucune signalisation au sol, de quoi tomber ou se faire mal au dos en se rattrapant ( ce qui a été mon cas)
Personnel charmant mais hotel tres bruyant: on entend ronfler les voisins ou parler dans la
salle du petit dejeuner, sans parler des voisins qui mettent de la musique tres fort jusqu'au milieu de la nuit
Je ne conseillerai pas cet hotel
Two apparent entrances from the street making it confusing. Suggest providing free Wi-Fi.
The bed quality was extremely bad. I can not believe that for the prices you guys are charging, you can not afford to buy better mattresses and bed frames. the mattress we had, we could feel staples on the surface ... or something metallic. very uncomfortable and weird
L'albergo ha un suo fascino ed è vicinissimo al Duomo, ma essendo all'interno di un antico palazzo ha certamente problemi di barriere architettoniche non segnalate nel sito (piccoli o grandi dislivelli separti da uno o più gradini). Chi ha problemi di mobilità o semplicemente una certa età farebbe meglio a scegliere un altro albergo. Il personale fa di tutto per ovviare ai problemi, ma questi restano perchè intrinseci al tipo di struttura. Le stanze che si affacciano sulla strada sono poco confortevoli per i rumori che arrivano dall'esterno dopo una certa ora, quando scorazzano ubriaconi e nottambuli. Nelle altre si dorme molto bene ed i letti sono comodi. Gli spazi sono un pò angusti, ma i bagni sono nuovi e pulitissimi. Colazione semplice, ma con buona frutta fresca.
DO NOT DRIVE TO THE HOTEL. It's nearly impossible to get there and most people (including hotel staff) give poor directions.
The breakfast was terrible compared to the other hotels we stayed in during our trip to Italy. The quality of the other hotels were equal to or better than Hotel California, but the breakfast here was far worse. The options are very limited and the NesCafe drink machine was terrible compared to the others that served fresh coffee/tea. The assortment of items to eat were marginal at best. I would recommend a complete overhaul of the breakfast.
Also, some of the hotel employees were great (one gentleman with glasses was very helpful), but others (one woman in particular that worked the desk at night and the breakfast in the morning) was very unfriendly and made us feel bad that we were asking for things (extra pillows and how to turn on the tv and the fridge) due to the attitude she gave us.
Finally, the room view was amazing (direct view of the duomo dome) and the location was great. I would, however, recommend new mattresses (softer) for the rooms.
The Hotel and the room were fine. The location was perfect. The only complaint I have is the Bed in our room was the most uncofortable "hardest" be I have ever slept on.
This is a family run hotel so you gain in humanity what you lose in efficiency. The location is absolutely superb and we had a view of the Duomo's dome from our window that virtually took up the entire window. The closest thing to a negative comment we have is that they cater to lots of school groups. We never heard them in the hallways and such, but breakfast could be quite loud and chaotic.
We would definitely stay there in the future.
Bon hôtel bien situé au coeur de Florence
Aucun bruit de la rue. Tranquillité
This was a great hotel. Highly recommended!
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